GLS parcel usually delivers the goods within 48 hours throughout the EU. We send the goods every working day and if the order is received by 12:00, the goods are usually sent on the same day. The goods are delivered on working days from 8:00 to 17:00, the exact choice of the delivery time is unfortunately not possible and depends on the carrier. If you are not reached by the carrier, a next-day delivery attempt will follow.

The goods are fully insured, but must be checked upon receipt from the carrier. GLS does not accept later complaints. If the package is visibly damaged, do not accept the packgae from the carrier and inform us by e-mail info@arlistore.com, or by phone at +421 910 320 796.

In case, that you discover damaged goods after package was accepted from courier, you must contact us within 24 hours at info@arlistore.com or by phone at +421 910 320 796.

The delivery time of the shipment depends on the country to which we are sending the package. Delivery usually takes one week.

You can pay for the goods in advance on the basis of a pro forma invoice. Our merchant will contact you regarding the confirmation of the order and then send you a pro forma invoice, which you will pay to our Slovak bank account (ie you do not pay any fees for international payments, etc.). As soon as the payment is credited to the account, we will automatically send you the ordered goods and inform you by email. In the event that payment for the ordered goods is not credited to our bank account within 5 days, we will contact you by phone or email, if there was a technical failure that prevented payment, or whether you want to cancel the order. Account number in Slovenská sporiteľňa: SK31 0900 0000 0050 2589 0030. The variable symbol for payments is the number of your pro forma invoice.

Fast and secure payment for goods over the Internet. In the event that payment for the ordered goods is not credited to our PayPal account within 5 days, we will contact you by phone or email if a technical failure has occurred that has prevented payment, resp. whether you want to cancel the order.

Fast and secure payment for goods over the Internet. In the event that payment for the ordered goods is not credited to our PayPal account within 5 days, we will contact you by phone or email if a technical failure has occurred that has prevented payment, resp. whether you want to cancel the order.

Fast and secure payment for goods over the Internet. In the event that payment for the ordered goods is not credited to our PayPal account within 5 days, we will contact you by phone or email if a technical failure has occurred that has prevented payment, resp. whether you want to cancel the order.

The warranty period for all goods ordered in the ARLISTORE.COM online store is 24 months as standard. The warranty period begins on the day the goods are taken over by the customer. Warranty service is provided by the online store operator. Incomplete shipment or damage to the goods must be reported within 24 hours of receipt of the shipment by e-mail to info@arlistore.com or by phone during working days at +421 910 320 796. Subsequent claims for incomplete shipment or mechanical damaged products may not be accepted. If you want to complain about the purchased goods, please contact us in advance. We will exchange the goods for you piece by piece in the shortest possible time, or for another one that you choose (up to the value of the claimed goods) or refund your money.

You can return all goods purchased in our online store www.arlistore.com without giving a reason within 14 working days of receiving the goods.

The goods must be sent to the AR group address. s.r.o., Ostriežová 129/3, 010 01 Žilina, Slovakia. Attach the invoice that we sent you with the goods to the package. We will return the relevant amount for the returned goods to your account within 15 days. Refunds are not possible only in cases:
the goods are mechanically damaged
the goods have signs of use
goods are not complete (including accessories)